RevenueIQ · Social Reign Media, LLC

Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (either an individual or an entity, “you,” “your,” or “Customer”) and Social Reign Media, LLC, a Nevada limited liability company (“Social Reign Media,” “we,” “us,” or “our”), governing your access to and use of the RevenueIQ platform, website, dashboard, APIs, and related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not access or use the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity.

2. Description of the Service

RevenueIQ is a software-as-a-service platform that ingests behavioral, transactional, and operational data from a customer's connected sources (including but not limited to websites, e-commerce platforms, CRMs, payment processors, and analytics tools) and applies predictive machine-learning models — including demand forecasting, churn prediction, conversion scoring, and expansion/upsell prediction — to generate insights, alerts, and recommendations. RevenueIQ is designed to complement, not replace, a Customer's existing analytics and business tools.

We may add, modify, or discontinue features of the Service at any time, and may release new versions requiring you to accept updated terms.

3. Eligibility and Accounts

3.1 Eligibility. You must be at least 18 years old and capable of forming a binding contract to use the Service.

3.2 Account Registration. You must provide accurate, current, and complete information when creating an account and keep that information up to date.

3.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at contact@socialreignmedia.com if you suspect unauthorized access.

3.4 Authorized Users. If your account permits multiple users (e.g., a team or organization plan), you are responsible for each authorized user's compliance with these Terms.

4. Subscription Plans, Fees, and Billing

4.1 Subscription Plans. The Service is offered under various subscription tiers as described on our pricing page or in an order form. Features, usage limits, and pricing may vary by plan.

4.2 Fees. You agree to pay all fees associated with your selected plan. Fees are billed in advance on a recurring basis (monthly or annually, as selected) unless otherwise specified in an order form.

4.3 Automatic Renewal. Subscriptions automatically renew for successive terms equal to the initial term unless you cancel prior to the renewal date through your account settings or by contacting us.

4.4 Free Trials. If we offer a free trial, it will convert to a paid subscription at the end of the trial period unless you cancel before the trial ends.

4.5 Taxes. Fees are exclusive of applicable taxes, which you are responsible for unless we are legally required to collect them.

4.6 Non-Payment. We may suspend or terminate access to the Service for accounts with overdue payments, following reasonable notice.

4.7 Refunds. Except as expressly stated in an order form or as required by applicable law, fees are non-refundable.

4.8 Price Changes. We may change our fees upon reasonable notice, effective at the start of your next billing cycle.

5. Customer Data

5.1 Ownership. As between you and us, you retain all ownership rights to the data you connect to, upload to, or generate through the Service, including your business, customer, and transactional data (“Customer Data”).

5.2 License to Us. You grant Social Reign Media a limited, non-exclusive license to access, process, and use Customer Data solely to provide, maintain, secure, and improve the Service, including to train and calibrate the predictive models underlying the Service, as further described in our Privacy Policy.

5.3 Aggregated and De-Identified Data. We may use Customer Data in aggregated or de-identified form (such that it does not identify you or any individual) to develop, improve, and benchmark our models and services, including across customers.

5.4 Your Responsibilities. You are responsible for the accuracy, quality, and legality of the Customer Data you provide, and for obtaining any consents or rights necessary for us to process that data (including data relating to your own end users or customers) in connection with the Service.

5.5 Data Retention and Deletion. Upon termination of your account, we will make Customer Data available for export for a limited period as described in our Privacy Policy, after which it may be deleted from our active systems in accordance with our data retention practices.

6. Predictive Insights and No Guarantee of Outcomes

6.1 Nature of Insights. RevenueIQ's forecasts, predictions, scores, and recommendations (“Insights”) are generated by statistical and machine-learning models based on the data available to us. Insights are probabilistic in nature and are provided for informational purposes to support your business decisions.

6.2 No Guarantee. We do not guarantee the accuracy, completeness, or reliability of any Insight, and we do not guarantee any particular business outcome, revenue result, churn reduction, or conversion improvement from your use of the Service. You are solely responsible for any business decisions made in reliance on the Service.

6.3 Not Professional Advice. Insights do not constitute financial, legal, tax, or other professional advice.

7. Acceptable Use

You agree not to:

• Use the Service to violate any applicable law or regulation;
• Upload or connect data you do not have the right to share, or that infringes the rights of any third party;
• Reverse-engineer, decompile, or attempt to extract the source code or underlying models of the Service, except to the extent such restriction is prohibited by applicable law;
• Use the Service to build a competing product or benchmark it for competitive purposes without our written consent;
• Attempt to gain unauthorized access to the Service, other accounts, or our systems;
• Interfere with or disrupt the integrity or performance of the Service;
• Use automated means (bots, scrapers) to access the Service except through our published APIs and in accordance with any applicable API terms;
• Misrepresent your identity or affiliation.

We reserve the right to suspend or terminate accounts that violate this section.

8. Third-Party Integrations

The Service may allow you to connect third-party platforms (e.g., payment processors, CRMs, analytics tools). Your use of those third-party services is governed by their own terms and privacy policies, and we are not responsible for the practices or availability of third-party services. We are not liable for any loss or damage arising from your use of, or inability to use, third-party integrations.

9. Intellectual Property

9.1 Our IP. The Service, including its software, models, algorithms, designs, trademarks (including “RevenueIQ”), and content (excluding Customer Data), is owned by Social Reign Media, LLC or our licensors and is protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as expressly permitted.

9.2 Feedback. If you provide feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction.

10. Confidentiality

Each party may have access to non-public information of the other party (“Confidential Information”). Each party agrees to protect the other's Confidential Information using at least the same degree of care it uses for its own similarly sensitive information, and to use it only as necessary to perform under these Terms. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that is required to be disclosed by law.

11. Disclaimers

12. Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Social Reign Media, LLC and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Data; (b) your use of the Service in violation of these Terms or applicable law; or (c) your violation of any third party's rights.

14. Term, Suspension, and Termination

14.1 Term. These Terms remain in effect for as long as you maintain an account or otherwise use the Service.

14.2 Termination for Convenience. You may cancel your subscription at any time through your account settings, effective at the end of your current billing period.

14.3 Termination for Cause. Either party may terminate these Terms if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days of written notice.

14.4 Suspension. We may suspend your access to the Service immediately if we reasonably believe your use poses a security risk, violates these Terms, or violates applicable law.

14.5 Effect of Termination. Upon termination, your right to access the Service ceases. Sections that by their nature should survive termination (including Sections 5–13, 15, and 16) will survive.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (such as by email or an in-product notice) before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Governing Law and Dispute Resolution

16.1 Governing Law. These Terms and any dispute arising out of or relating to them or the Service will be governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles.

16.2 Venue. Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Nevada, and each party consents to the personal jurisdiction and venue of such courts.

16.3 Informal Resolution. Before filing a claim, both parties agree to attempt in good faith to resolve any dispute informally by contacting the other party.

17. General Provisions

17.1 Entire Agreement. These Terms, together with the Privacy Policy and any order form, constitute the entire agreement between you and Social Reign Media regarding the Service and supersede any prior agreements.

17.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

17.3 No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

17.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17.5 Force Majeure. Neither party will be liable for delays or failures in performance resulting from circumstances beyond its reasonable control.

17.6 Notices. Notices to us should be sent to contact@socialreignmedia.com. Notices to you will be sent to the email address associated with your account.

Social Reign Media, LLC
Email: contact@socialreignmedia.com
Website: socialreignmedia.com

This document is a template for general informational purposes and does not constitute legal advice.