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RevenueIQ · Social Reign Media, LLC

Privacy Policy

Effective [Insert Date]Last updated September 26, 2026Governing law State of Nevada

1. Introduction

Social Reign Media, LLC (“Social Reign Media,” “we,” “us,” or “our”) operates RevenueIQ, a predictive revenue analytics platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you or your organization (“you”) use the Service, including our website, dashboard, and APIs.

This Policy applies to two categories of information: (a) information about you and your team as our Customer (“Account Data”), and (b) the business, behavioral, transactional, and operational data you connect to or upload into the Service in order to generate predictive Insights (“Customer Data”). Section 5 explains how we treat Customer Data, including data about your own end customers or website visitors.

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Account Data you provide directly:

  • Name, business email address, company name, and job title when you register for an account;
  • Billing information (processed by our third-party payment processor — we do not store full payment card numbers);
  • Information you provide when contacting support or communicating with us.

2.2 Customer Data you connect or upload:

  • Behavioral data (e.g., website visits, product usage, engagement events);
  • Transactional data (e.g., purchases, subscription status, revenue events);
  • Operational data (e.g., account health signals, support tickets, CRM records) from platforms you choose to connect (such as e-commerce platforms, payment processors, CRMs, and analytics tools).

2.3 Information collected automatically:

  • Log data (IP address, browser type, device identifiers, pages viewed, timestamps);
  • Cookies and similar tracking technologies used on our website and within the Service (see Section 8).

2.4 Information from third parties:

  • Data received through integrations you authorize (e.g., Stripe, Shopify, Salesforce, Google Analytics, and similar platforms), pursuant to the permissions you grant when connecting those integrations.

3. How We Use Information

We use Account Data and Customer Data to:

  • Provide, operate, and maintain the Service, including generating demand forecasts, churn predictions, conversion scores, and expansion/upsell recommendations;
  • Process payments and manage your subscription;
  • Communicate with you about your account, updates, and support requests;
  • Monitor, secure, and troubleshoot the Service, and prevent fraud or abuse;
  • Improve and develop our predictive models, using aggregated or de-identified data as described in Section 5.3 of our Terms of Service;
  • Comply with legal obligations and enforce our Terms of Service;
  • With your consent, send marketing communications, which you may opt out of at any time.

We do not sell Customer Data, and we do not use your Customer Data to build products for, or share it with, your competitors.

4. Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing, we rely on: performance of a contract with you, our legitimate interests in operating and improving the Service, your consent (where required, such as for certain cookies or marketing), and compliance with legal obligations.

5. Your Role as a Data Controller / Our Role as a Processor

When you connect Customer Data to RevenueIQ — including data about your own website visitors, customers, or end users — you act as the data controller (or “business,” under applicable state law) for that data, and Social Reign Media acts as a data processor (or “service provider”) acting on your instructions.

You are responsible for:

  • Ensuring you have a lawful basis and any necessary notices or consents to collect and share such data with us;
  • Responding to requests from your own end users regarding their data;
  • Configuring your integrations appropriately.

We process Customer Data only to provide the Service to you, in accordance with your instructions and these terms, and will enter into a data processing agreement with Customers who require one for regulatory compliance.

6. How We Share Information

We do not sell your Account Data or Customer Data. We may share information with:

  • Service providers and subprocessors who help us operate the Service (e.g., cloud hosting, payment processing, customer support tools, model infrastructure providers), under contractual confidentiality and data protection obligations;
  • Integration partners you authorize to connect with your account, to the extent necessary to enable that integration;
  • Professional advisors (lawyers, accountants) as needed;
  • Legal and safety authorities when required by law, court order, or governmental request, or to protect the rights, property, or safety of Social Reign Media, our users, or the public;
  • A successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality arrangements.

7. Data Retention

We retain Account Data for as long as your account is active and as needed to comply with legal, accounting, or reporting obligations. We retain Customer Data for as long as your subscription is active. Upon account termination, we retain Customer Data for a limited export window (typically 30 days) to allow you to retrieve it, after which it is deleted from our active production systems in accordance with our internal data retention schedule, subject to residual copies in encrypted backups that are purged on a rolling basis.

8. Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within the Service to:

  • Keep you logged in and remember preferences;
  • Understand usage patterns and improve the Service;
  • Measure the performance of our marketing (on our public website).

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

9. Data Security

We implement administrative, technical, and physical safeguards designed to protect Account Data and Customer Data against unauthorized access, alteration, disclosure, or destruction, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

We are based in the United States, and information we collect is processed and stored in the United States. If you access the Service from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, which may have data protection laws different from those in your jurisdiction.

11. Your Privacy Rights

Depending on your location and applicable law (such as the California Consumer Privacy Act, Nevada's online privacy law (NRS 603A), or other U.S. state privacy laws), you may have rights to:

  • Know what personal information we hold about you;
  • Request access to or a copy of your personal information;
  • Request correction of inaccurate information;
  • Request deletion of your personal information;
  • Opt out of the sale of personal information (we do not sell personal information) or certain targeted advertising;
  • Designate an authorized agent to make a request on your behalf.

To exercise any of these rights, contact us at contact@socialreignmedia.com. We will verify your request and respond within the timeframe required by applicable law. If you are a Nevada resident and wish to submit a request under NRS 603A regarding the sale of covered information, you may also use this same contact address; as noted above, we do not sell personal information.

If you are an end user of one of our Customers (i.e., your data was provided to us by a business using RevenueIQ, not directly by you), please direct your privacy request to that business in the first instance, as they control how your data is used; we will assist our Customers in responding to such requests as required by our data processing terms.

12. Children's Privacy

The Service is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

13. Third-Party Links and Integrations

The Service may contain links to, or integrations with, third-party websites and services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through an in-product notice before the changes take effect. The “Last Updated” date at the top of this Policy reflects the most recent revision.

15. Governing Law

This Privacy Policy is governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles, consistent with the Governing Law provision of our Terms of Service.

Social Reign Media, LLC
Email: contact@socialreignmedia.com
Website: socialreignmedia.com

This document is a template for general informational purposes and does not constitute legal advice.