RevenueIQ · Social Reign Media, LLC
Refund Policy
This Refund Policy applies to subscriptions to RevenueIQ, a software-as-a-service product offered by Social Reign Media, LLC (“Social Reign Media,” “we,” “us,” or “our”). This policy supplements and should be read together with the RevenueIQ Terms of Service.
1. Overview
RevenueIQ is offered on a subscription basis across Starter, Growth, and Scale plans, billed monthly or annually. By subscribing to RevenueIQ, you agree to the terms below regarding trials, cancellations, and refunds.
2. Free Trial
New subscriptions include a 14-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and your payment method on file will be charged for the plan you selected.
3. Cancellations
You may cancel your subscription at any time through your account settings or by contacting us at contact@socialreignmedia.com. Cancellation stops future billing effective at the end of your current billing period. You will retain access to RevenueIQ through the end of the period you have already paid for.
4. No Refunds
All fees paid to Social Reign Media for RevenueIQ subscriptions are non-refundable. This includes, without limitation, fees already charged for the current billing period, fees for any partially used billing period, and annual plan fees, even if you cancel before the end of the annual term. We do not provide prorated or partial refunds for unused time, downgrades, or early cancellation.
5. Billing Errors
If you believe you have been billed in error, please contact us at contact@socialreignmedia.com within 30 days of the charge in question. We will review and correct verified billing errors.
6. Chargebacks
If you initiate a chargeback or payment dispute with your bank or card issuer instead of contacting us first, we reserve the right to suspend or terminate your account while the dispute is resolved.
7. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated effective date.
8. Contact Us
Questions about this policy can be directed to contact@socialreignmedia.com.
Social Reign Media, LLC
Email: contact@socialreignmedia.com
Website: socialreignmedia.com
This document is a template for general informational purposes and does not constitute legal advice.